Upon arrival, you are required to proceed to the registration desk where personal information is taken and financial clearance is done. You are then directed by the staff to the next stage.
Yes. A deposit is required from all self-paying patients except for genuine emergencies whose certificate should be signed by the doctor. For emergency admissions, deposit has to be paid within 24 hours. A company patient is required to bring a letter of undertaking if the Company is a corporate member of The Nairobi Hospital. Patients covered by an insurance company should ensure the treating doctor completes his/her insurance forms within 24 hours of admission.
If you are not feeling well, you will be seen at the casualty by our medical officers and either be discharged, referred or admitted. The Medical officers will give you a range of consultants to pick from but there is always one per specialization on call.
